Reservations

We accept reservations by telephone, fax, email or post. We will ask for your name, address, email address and telephone number. We do ask for mobile numbers so we can contact you in case of late arrival.

 

Deposit

We will ask you to guarantee your booking with debit/ credit card details.

 

Cancellation

A reservation is a binding contract and as such you may incur charges if subsequently cancelling your booking. We recommend the use of holiday cancellation insurance to safeguard against unforeseen circumstances. For bookings cancelled within 72 hours of your visit we reserve the right to charge you one night's tariff.

 

Tariff

Our prices are per room per night and include breakfast.

 

Sole Occupancy

All our rooms are double or twin/ family. We offer a sole occupancy rate for single travellers.

 

Payment

We are pleased to accept cash and debit cards. Guests are asked to settle their account the night before departure and to vacate their rooms by 11a.m on the morning of departure.

 

Smoking

Lugo Rock is non smoking.  Guests are welcome to smoke outside on the sundeck or garden.

 

Car Parking

We offer   car parking. Vehicles are parked on the premises at  owners’ risk.

 

Children

We are pleased to accommodate children over 12 years of age.

 

Pets

We are dog lovers and  can accommodate dogs by individual arrangement and a small charge for cleaning.